Privacy Policy

1. Who we are

Sensori Neurotech is the controller for the personal data described in this policy. You can reach us at contact@sensorineurotech.com. We are based in Belgium.

2. Data we collect on this website

Contact requests: the information you send us through our contact page or by email, such as your name, organisation, email address and message.

Technical data: limited information your browser sends when you visit, such as IP address, browser type, device type and the pages you view, used to keep the site secure and working.

Language preference: your chosen language, stored locally in your browser so we do not have to ask again.

We do not ask for or collect health data, biometric data or any special category data through this website.

3. Why we process it and on what legal basis

To answer your questions and follow up on your request (legitimate interest, or steps taken before entering into an agreement).

To keep this website secure, stable and available (legitimate interest).

To understand in aggregate how the site is used and improve it (legitimate interest, or consent where required for optional statistics).

To comply with legal obligations that apply to us (legal obligation).

4. Sharing and processors

We share this data only with service providers who help us run the website and our correspondence, such as hosting and email providers, each bound by a data processing agreement. Where data leaves the European Economic Area, we rely on the European Commission's standard contractual clauses. We do not sell personal data and we do not use it for advertising.

5. Retention

We keep contact and enquiry data for up to two years after our last contact, unless we need it longer to comply with a legal obligation. Technical log data is kept for a short period only.

6. Your rights

You can request access, correction, deletion, restriction or portability, object to processing, and withdraw consent at any time by emailing contact@sensorineurotech.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).

7. Security and changes

We apply technical and organisational measures appropriate to the data we handle, including access control, encryption in transit and data minimisation. If we materially change this policy, we will update the date above.